What makes a good production manager?

A day in the life of a Production Manager is never dull. Major challenges will involve complex planning stages followed by the coordination and on-site control of often fast-paced manufacturing processes.

What makes a good production manager?

So what does it take to make sure quality goods and services are produced efficiently at the right cost and on time?

We think it takes these five habits.

  1. Learning How It All Works

We’ve all been there. Opened the box and begun building without even a glance at the instruction manual. And then we wonder why the new bookshelves wobble!

The number one habit of every successful production manager is the first thing they do is learn the process inside out: the machinery, the software, the procedures, health and safety considerations . . . everything.

  1. Improving Where It Doesn’t Work

Successful managers do not slavishly follow procedures ‘because we’ve always done it that way’. Being able to recognise where a process can be made quicker or clumsy admin can be removed, is built into their DNA. Just as importantly, they’re not afraid to act on these insights and boost production.

  1. Tackling Issues Immediately

As the bard himself said, the best laid schemes o’ mice an’ men, gang aft a-gley. When there’s a hiccup in the production process, lesser mortals – and mice – may be tempted to ignore it and hope for the best. The successful production manager, however, is in the habit of facing challenges right here, right now. This means coming up with a solution or work-around that gets everything back on track as quickly as possible.

  1. Harnessing the Power of Teamwork

The best managers are not interested in hogging the spotlight or earning praise. Continually increasing quality and always delivering on time are the two trophies most valued. And this means delegating whenever possible and helping employees to upskill and take on new responsibilities – then trusting in the team to work together and achieve goals.

The world of Manufacturing & Production is continually evolving and the successful production manager must always move with the times. Having a plan to deal with changes as and when they arise is paramount. So, too, is a big appetite for new tech that can help operators – and indeed the entire supply chain – do their job more efficiently.

One final thought: successful managers are always in the habit of checking out top roles in Manufacturing & Production with s1jobs.

There are many different types of Production Managers and each with distinct specialists and approaches. I think of myself as a ‘logistics’ Production Manager, rather than a ‘technical’ one. My approach to Production Management is based around ‘how, when and who’ and managing those aspects proficiently means I rely on Technical Managers and Stage Supervisors to oversee the technical side of things with me.

I feel in order to Production Manage well you need to be diplomatic. Remember that you need to facilitate all of the Production and strive to make it possible. Even if you disagree artistically if its right for the show, in budget, safe and do-able.

Good organisation and planning is key. I take time and space to write production schedules, keeping them up to date and ensuring the entire team is kept in the loop. I’m often brought into a project early in the process, allowing me to write the schedule early and not leave it to the last minute. This helps enable the Producer, the Creative and Production teams to plan and design accordingly.

Risk Assessments and Method Statements are an increasingly important part of the Creative and Production process. The Covid19 Pandemic has increased this further. I’ve spent a lot of time on training courses in Health and Safety and Risk Assessment Management. I believe most activities can be achieved with correct Risk Assessment Management and control measures in place. It’s important that the entire company know the actual Risks and how to Manage them effectively.

It helps to be able to talk openly to people and manage awkward conversations and conflict. Nobody enjoys confrontation however it will likely be inevitable. I've completed training on Managing Difficult People to help with this part of the role. In theatre we often line manage our peers, this is when emotions and personal relationships can become fractious. Finding the balance and knowing what is professional and what is personal comes with experience and knowing the individual.

Knowing your way around a budget and how to record and keep track on spend is paramount when production managing. You don't need to be an accountant but knowing how to use a spreadsheet is a required skill. Keeping on top of receipts and all the individual departments spending will help to keep everything financially on track. Prepaid company debit cards are a great way to do this. It means the team can spend to the agreed limit on the card and then the Production Manager can download the spend to keep track. Keeping certain departments in budget can be tricky and we all have our techniques for that - which of course I’m not going to share!

It can be hard sometimes, but knowing how to deal with your own stress and understanding when you need to take a break is vital. If things 'go wrong' remembering, it's not your fault (when you have done all you can) is hard, and unforeseen problems are just that. Losing your temper could effect the way you deal with the situation, increase stress levels and relationships between you and the team could become difficult.

Communication with the entire team is key to a smooth and successful Production. Ensure everyone is kept in the loop, especially with schedule and process changes. It’s better people are told things twice rather than not at all, and remember your production manager is there to help sort out potential problems. Team dynamics are stronger if everyone feels valued, important and understood.

I am often asked this question. The Production Manager is an integral role in any company and runs the Production team/department.

I studied Stage Management and Theatre Production at Queen Margaret University College. I spent a term in each department – Lighting and Sound, Set and Construction, Stage Management, Audience Development and Wardrobe. This gave me an insight and grounding in the various departments. Production Managers don’t necessarily need to be able to programme a lighting or sound desk or focus a light, but it's important they know what is required for those teams to do their jobs effectively. This allows the Production Manager to plan and schedule accordingly, ensuring that everyone knows what’s happening, when and how is integral to the successful delivery of any production.

The Production Manager should work closely with the Producer to identify the roles required for the production, then employ and line manage the team dependent on the scale of the production. This could be one Stage Manager or Technician right up to a team of twenty.

Production Manager Responsibilities include:

  • Oversee and coordinate all aspects of physical production and the production process from initial design stages to the final performance and returns.

  • Prepare job descriptions for each member of the Production Team.

  • Engage and line Manage all production staff and crew.

  • Organise and manage production design, including deadlines.

  • Source scenic builders to cost on designs submitted.

  • Manage the Production Budget, accounting for commitments and expenditures from all production departments.

  • Establish technical schedules and coordinate all activities related to the productions.

  • Oversee set builds and manufacturing of scenic elements.

  • Overseeing the organisation of rehearsal props, sets, and costumes.

  • Preparation of all show paperwork.

  • Coordinate and oversee the installation, maintenance and inventory of technical equipment and facilities.

  • Facilitate communication between Designers, Directors, and staff.

  • Lead on all Health and Safety guidelines and Risk Assessments.

  • Ensure schedules and technical requirements are communicated to tour venues.

  • Prepare crew calls for fit ups.

  • Run fit ups ensuring Best Practice working conditions.

  • Ensuring accurate ground plans are drawn.

  • Booking transport where required during rehearsals and touring.

  • Ensuring each department has suitable touring boxes, cases, bags etc.

  • Managing and overseeing returns at the end of the production.

  • Ensuring the production archive is complete and up to date at the end of the project.