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You can contact Texas HHSC by phone, mail or fax. PhoneFor help or questions with your HHSC benefits case or YourTexasBenefits.com, call 2-1-1 or 1-877-541-7905. After you pick a language, press 2. For help or questions about your Lone Star Card account, Call 1-800-777-7328 (7EBT). P.O. Box 149024, Austin, TX 78714-9024 FAX1-877-447-2839
I lost my EBT card. How can I get a new one?
What if I lost food when my power was out because of the disaster?
Can I get disaster food stamps?
What must I do to qualify for the benefits?
What is the difference between "expedited" food stamps and "emergency" food stamps?
How can I learn what the federal eligibility requirements are for D-SNAP? You can review the current income eligibility guidelines for the D-SNAP program here. Where can I get more information? You can go to the USDA Food and Nutrition Service's Disaster Assistance website. Reviewed May 2014 AlabamaLegalHelp.org offers legal information, not legal advice. This website provides information on your rights and options. However, the site does not apply the law to your personal facts. For legal advice, you should call a lawyer. To apply for free legal services in Alabama, call the Legal Services Alabama office that is closest to where you live OR call toll-free 1-866-456-4995. You can also apply online HERE.
Due to increased call volume, EPPICard for Temporary Assistance to Needy Families (TANF) Cash Assistance and DHS/DBHDD Payroll AND EBT for Supplemental Nutrition Assistance Program (SNAP) and Pandemic Electronic Benefit Transfer (P-EBT) Program, customer service is experiencing higher than normal hold times to reach a customer service agent. Hold times do improve each evening between the hours of 8 p.m. and 8 a.m. Eastern Daylight Time.
Providers - Food Stamp Balance Check your EBT balance and track your spending. Instant, free, secure.
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