Show Whether there's a complex project looming or your team members just want to get better at dealing with day-to-day issues, your people can achieve much more when they solve problems and make decisions together. By developing their problem-solving skills, you can improve their ability to get to the bottom of complex situations. And by refining their decision-making skills, you can help them work together maturely, use different thinking styles, and commit collectively to decisions. In this article, we'll look at three team building exercises that you can use to improve problem solving and decision making in a new or established team. Exercises to Build Decision-Making and Problem-Solving SkillsUse the following exercises to help your team members solve problems and make decisions together more effectively. Exercise 1: Lost at Sea*In this activity, participants must pretend that they've been shipwrecked and are stranded in a life boat. Each team has a box of matches, and a number of items that they've salvaged from the sinking ship. Members must agree which items are most important for their survival. UsesThis activity builds problem-solving skills as team members analyze information, negotiate and cooperate with one another. It also encourages them to listen and to think about the way they make decisions. What You'll Need
TimeFlexible, but normally between 25 and 40 minutes. Instructions
Advice for the FacilitatorThe ideal scenario is for teams to arrive at a consensus decision where everyone's opinion is heard. However, that doesn't always happen naturally: assertive people tend to get the most attention. Less forthright team members can often feel intimidated and don't always speak up, particularly when their ideas are different from the popular view. Where discussions are one-sided, draw quieter people in so that everyone is involved, but explain why you're doing this, so that people learn from it. You can use the Stepladder Technique when team discussion is unbalanced. Here, ask each team member to think about the problem individually and, one at a time, introduce new ideas to an appointed group leader – without knowing what ideas have already been discussed. After the first two people present their ideas, they discuss them together. Then the leader adds a third person, who presents his or her ideas before hearing the previous input. This cycle of presentation and discussion continues until the whole team has had a chance to voice their opinions. After everyone has finished the exercise, invite your teams to evaluate the process to draw out their experiences. For example, ask them what the main differences between individual, team and official rankings were, and why. This will provoke discussion about how teams arrive at decisions, which will make people think about the skills they must use in future team scenarios, such as listening, negotiating and decision-making skills, as well as creativity skills for thinking "outside the box."
A common issue that arises in team decision making is groupthink. This can happen when a group places a desire for mutual harmony above a desire to reach the right decision, which prevents people from fully exploring alternative solutions. If there are frequent unanimous decisions in any of your exercises, groupthink may be an issue. Suggest that teams investigate new ways to encourage members to discuss their views, or to share them anonymously.
Exercise 2: The Great Egg Drop*In this classic (though sometimes messy!) game, teams must work together to build a container to protect an egg, which is dropped from a height. Before the egg drop, groups must deliver presentations on their solutions, how they arrived at them, and why they believe they will succeed. UsesThis fun game develops problem-solving and decision-making skills. Team members have to choose the best course of action through negotiation and creative thinking. What You'll Need
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Instructions
Advice for the FacilitatorWhen teams are making their decisions, the more good options they consider, the more effective their final decision is likely to be. Encourage your groups to look at the situation from different angles, so that they make the best decision possible. If people are struggling, get them to brainstorm – this is probably the most popular method of generating ideas within a team. Ask the teams to explore how they arrived at their decisions, to get them thinking about how to improve this process in the future. You can ask them questions such as:
Exercise 3: Create Your Own*In this exercise, teams must create their own, brand new, problem-solving activity. UsesThis game encourages participants to think about the problem-solving process. It builds skills such as creativity, negotiation and decision making, as well as communication and time management. After the activity, teams should be better equipped to work together, and to think on their feet. What You'll Need
TimeAround one hour. Instructions
Advice for the FacilitatorThere are four basic steps in problem solving: defining the problem, generating solutions, evaluating and selecting solutions, and implementing solutions. Help your team to think creatively at each stage by getting them to consider a wide range of options. If ideas run dry, introduce an alternative brainstorming technique, such as brainwriting. This allows your people to develop one others' ideas, while everyone has an equal chance to contribute. After the presentations, encourage teams to discuss the different decision-making processes they followed. You might ask them how they communicated and managed their time. Another question could be about how they kept their discussion focused. And to round up, you might ask them whether they would have changed their approach after hearing the other teams' presentations.
Successful decision making and problem solving are at the heart of all effective teams. While teams are ultimately led by their managers, the most effective ones foster these skills at all levels. The exercises in this article show how you can encourage teams to develop their creative thinking, leadership and communication skills, while building group cooperation and consensus. Apply This to Your Life:Consider how others around you solve problems and make decisions. Could your team members benefit from improving their skills? If so, think about whether you could incorporate any of these exercises into your next group meeting or team building event. * Original sources unknown. Please let us know if you know the original sources. Download Worksheet |