How to fix wifi connection on laptop

  1. 1

    Check your laptop's Wi-Fi button or switch. Some PC laptops have a physical Wi-Fi button or switch near the keyboard that lets you quickly turn Wi-Fi access on or off. If you have such a switch, make sure it's set to the On position. A light will usually (but not always) illuminate when the Wi-Fi switch is on.

  2. 2

    Restart your PC. This can clear up a lot of issues, problems relating to Wi-Fi and networking connections. Before you continue troubleshooting, do a quick reboot and see if that resolves the problem.

  3. 3

    Make sure Wi-Fi is enabled in Windows. Here's how:

    • Click the "No internet access" icon, which looks like a globe, on the taskbar near the clock.[1] X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. Go to source If you don't see it, click the up-arrow to expand the overflow icons.
    • If the Wi-Fi tile is gray or deactivated, click it to turn on Wi-Fi.
    • While you're here, make sure Airplane Mode is disabled—if the tile is illuminated, click it to turn it off.

  4. 4

    Try to connect to a Wi-Fi network. Click the "No internet access" icon on the taskbar again—you should see a list of nearby wireless networks you can connect to. If you see the network you are looking for, click to connect to it.

    • If you're using Windows 11, after clicking the "No internet access" icon, click the right-arrow next to the Wi-Fi tile to bring up the list of networks.
    • If you don't see the network you want to connect to, try moving closer to the wireless access point.
    • If you are connected to a wireless network but unable to browse the web, click Disconnect on the network name, and then click Connect to reconnect.

  5. 5

    Forget and re-add the network. If you're getting an error like "Can't connect to this network" when trying to connect, the profile might be corrupt.

    • Right-click the "No internet access" icon near the clock and select Network and Internet Settings.
    • Click Wi-Fi.
    • Click Manage known networks.
    • Click Forget on the network you can't connect to.
    • Close this window, and then click the "No internet access" icon and try to connect to the network again. You will need to reenter the password.

  6. 6

    Minimize wireless interference. If your Wi-Fi connection keeps dropping or the signal strength is low even when you're in close range of the access point, there might be something interfering with the signal.[2] X Research source Go to source To minimize interference:

    • Move away from devices that use 2.4GHz or 5.0GHz bandwidths, such as microwaves, cordless phones, baby monitors, 2-way radios, some tablets, Wi-Fi cameras, and unshielded power or video cables.
    • Try to minimize physical obstructions as well, especially walls and furniture made of concrete, brick, marble/stone, metal, reflective glass, water, or ceramic tile.

  7. 7

    Try connecting to another band. If the network you are trying to connect to has two different network bands (2.4GHz and 5Ghz), you may see two similar wireless networks you can connect to. They'll have the same name, but one will end in 2.4G and the other in 5G. If you're having trouble with one of these bands, disconnect from that network try connecting to the other to see if that helps.

    • For example, if your wireless network is called Centurylink1234 5G and you also see Centurylink1234 2.4, disconnect from the 5G network and try connecting to the 2.4 network.
    • If you have access to the router, you might want to change the router's channel to a less busy channel.

  8. 8

    Run the network troubleshooter. If you still can't connect to Wi-Fi, the Windows network troubleshooter will perform advanced tasks, such as release and renew your IP address and reset your wireless adapter. The steps to get there are a little different depending on your version of Windows:

    • Windows 10:
      • Click the Windows Start menu and select Settings (the gear icon).
      • Click Network & Internet.
      • Click Status.
      • Click Network troubleshooter and follow the on-screen instructions.
    • Windows 11:
      • Click the Windows Start menu and select Settings (the gear icon).
      • Click System.
      • Click Troubleshoot.
      • Click Other troubleshooters.
      • Click Network Adapter.
      • Click Run and follow the on-screen instructions to repair issues.
    • If the troubleshooter repairs issues, you should be able to connect to Wi-Fi.
    • If the troubleshooter doesn't find any issues, restart your PC.

  9. 9

    Restart your router and modem. If you still can't connect to Wi-Fi, there could be a problem with your router and/or modem (sometimes these two items are combined into one device). Here's the best way to reset your router and modem:

    • Unplug the power cable from both the router and modem (if separate).
    • If the light on your modem stays on, it probably has battery backup. Remove the battery for now.
    • (If you have a separate modem) After 30 seconds, plug the modem back in to the power source and wait for it to boot back up. When the lights stop blinking, continue.
    • Plug the router back in and allow it to boot up. This can take several moments.
    • Reconnect your laptop to the Wi-Fi network and try to browse the web.
    • If other devices (such as your phone or tablet) can connect to this network but your laptop can't, continue with this method. If the network isn't available for any devices, contact your internet provider for troubleshooting.

  10. 10

    Uninstall and reinstall your network adapter driver. You'll need to do this from the Device Manager:

    • Press Windows key + S and type device.
    • Click Device Manager in the search results.
    • Expand the Network adapters menu and select your Wi-Fi adapter.
    • Right-click adapter and select Uninstall device.
    • Check the box next to "Attempt to remove the driver software for this device" and click Uninstall.
    • Reboot your laptop. When it comes back up, Windows will automatically install a new generic driver for your Wi-Fi card.
    • If this resolves your problem, it's possible that a recent Windows Update is incompatible with your Wi-Fi card.[3] X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. Go to source You can try updating the drivers to see if that resolves the issue. If the issue comes back, uninstall the driver again and reboot to use the generic driver until a fix is available.

  11. 11

    Reset your network settings. The last step is to completely reset all of your laptop's network settings. This will delete all of your saved Wi-Fi passwords and remove any customized network settings. Here's how to do it:

    • Open the Windows Start menu and go to Network & Internet > Status (Windows 10) or Advanced network settings (Windows 11) > Network reset.
    • Click Reset now and choose Yes to confirm.
    • When your PC restarts, try connecting to the Wi-Fi network again.

  12. 12

    Still not working? Try connecting your PC to a different Wi-Fi network. Take your laptop to another location, even one with public Wi-Fi like a café, and see if you are able to connect there.

    • If you can't connect to any Wi-Fi networks, there's likely a hardware issue with your laptop, and you should contact the manufacturer for service.
    • If you can connect at a café, try checking for and installing Windows Updates. Then, head home and try connecting to your Wi-Fi again. If you still can't connect, contact your internet provider for assistance.

If your ever run into the WiFi not working on laptop problem, don’t worry. It’s often not hard to fix at all…

Fixes for WiFi not working on laptop

Before your start, please make sure your laptop is within the connection range of the WiFi network.

Then check on other devices that are connected to the same WiFi network to see if they are working properly.

  • If these devices cannot be connected to WiFi either, there is probably an issue going on with your WiFi router. You should look into your WiFi router to troubleshoot the issue. Or if it still doesn’t work, please contact your ISP provider for help.
  • If these devices work properly, please work your way down the list until the WiFi not working on laptop problem is resolved.

Fix 1: Update your Wi-Fi driver

This problem may occur when you’re using the wrong WiFi driver or it’s out of date. So you should update your WiFi driver to see if it fixes the problem. If you don’t have the time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

There are two ways you can use Driver Easy to update your WiFi driver:

If you can connect your laptop to a wired network, then choose Option 1. Otherwise, please choose Option 2.

Option 1: Update the WiFi driver directly

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

How to fix wifi connection on laptop

3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

How to fix wifi connection on laptop
You can also click Update to do it for free if you like, but it’s partly manual.

4) Restart your computer for the changes to take effect.

5) Check to see if the WiFi not working on laptop issue has been resolved. If yes, then congrats! If the issue remains, please try Fix 2.

Option 2: Update the WiFi driver with the offline scan feature

1) On a computer with Internet access, download Driver Easy. Then save the setup file of Driver Easy in a USB flash drive and transfer it to the target computer (the computer without Internet connection).

2) On the target computer, run the Driver Easy setup file to install Driver Easy.

3) Run Driver Easy and click Tools in the left pane.

How to fix wifi connection on laptop

4) Click Offline Scan. Then select Offline Scan (on the computer without Internet access) and click Continue.

How to fix wifi connection on laptop

5) Click Browse…, then choose a destination folder in your computer to save the offline scan file. After that, click Offline Scan.

How to fix wifi connection on laptop

6) A window will pop up telling you that the offline scan file has been saved. Click OK to confirm.

How to fix wifi connection on laptop

7) Open the folder where you’ve saved the offline scan file. Then save the file in a USB flash drive and transfer it to another computer with Internet connection.

8) On the computer with Internet connection, (download and) install Driver Easy.

9) Run Driver Easy and click Tools in the left pane.

How to fix wifi connection on laptop

10) Click Offline Scan. Then select Upload Offline Scan File (on the computer with Internet access) and click Continue.

How to fix wifi connection on laptop

11) Click Browse… to locate the offline scan file. Then click Continue.

How to fix wifi connection on laptop

12) Click the Download button next to your wireless driver.

How to fix wifi connection on laptop

13) Wait until the computer completes. When it does, save the downloaded file to your USB drive and transfer it to the target computer.

14) You can follow Step 3 of Driver Easy Help to manually install your WiFi driver.

15) Restart your computer for the changes to take effect.

16) Check to see if the WiFi not working on laptop issue has been resolved. If yes, then congrats! If the issue remains, please try Fix 2, below.

Fix 2: Check if Wi-Fi is enabled

  1. On your keyboard, press the Windows logo key and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and press Enter.
    How to fix wifi connection on laptop
  2. Click Change adapter settings.
    How to fix wifi connection on laptop
  3. Depending on whether Wi-Fi is enabled (icon colored):
    If yes: then close the windows and jump to Fix 3.
    If no: then right-click on Wi-Fi and click Enable.
    How to fix wifi connection on laptop
  4. Check to see if WiFi is working properly on your laptop. If yes, then great! If the problem persists, please try Fix 3, below.

Fix 3: Reset WLAN AutoConfig 

  1. On your keyboard, press the Windows logo key and R at the same time. Then copy & paste services.msc into the box and press Enter.
    How to fix wifi connection on laptop
  2. Scroll down to the bottom and double-click on WLAN AutoConfig
    How to fix wifi connection on laptop
  3. Select Automatic in Startup type and click Start. Then click Apply > OK.

    How to fix wifi connection on laptop
  4. Check to see if the Wi-Fi not working on laptop problem is resolved.

WiFi still not working? Please try Fix 4, below.

Fix 4: Change adapter Power Settings

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste powercfg.cpl into the box and press Enter
    How to fix wifi connection on laptop
  2. Click the High performance option > Change plan settings.
    How to fix wifi connection on laptop
  3. Click Change advanced power settings.
    How to fix wifi connection on laptop
  4. Double-click on Wireless Adapter Settings > Power saving Mode and choose Maximum performance.
    How to fix wifi connection on laptop
  5. Click Apply > OK.
  6. Check if your WifI not working on Windows 10/8/7 problem gets fixed.

 Fix 5: Renew IP and flush DNS

  1. On your keyboard, press the Windows logo key and type cmd. Then right click on Command Prompt and click Run as administrator.
    How to fix wifi connection on laptop


    Click Yes when prompted to confirm.

  2. In the command prompt window, type the following commands and press Enter after each: ipconfig /release ipconfig /renew
    How to fix wifi connection on laptop
  3. Wait until the command finishes. Then type ipconfig /flushdns and press Enter.
  4. Re-connect your laptop to WiFi again and see if it works.

Hopefully you have successfully resolved the WiFi not working on laptop issue by now. If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!