Ambit Energy is a retail electric company serving deregulated states. Some states regulate electric production and supply and others allow retail companies to compete, which lowers prices and gives consumers the upper hand. Despite the competition, energy bills will still fluctuate with seasons and Ambit Energy customers may find they are holding onto a bill they simply cannot afford to pay. Ambit Energy customer service will work with customers to help reduce the impact of high energy bills. Show How to Pay the BillAmbit Energy currently operates in Texas, New York, Illinois, Maryland, Pennsylvania and New Jersey. Payment options may vary by location. Pay online: You can pay your Ambit Energy bill online at http://ww2.ambitenergy.com/. At the top of the page is the “Pay My Bill” button. Simply click that button and a drop down menu will appear. You must have your account number (starts with an A) and your billing zip code to log in. You can also sign in to pay your energy Ambit Energy bill using QuickPay. Pay by mail: Ambit Energy customers can mail a personal check or money order to: Ambit Energy PO Box 660462 Plano, TX 75266-0462 Pay by phone: Customer service can be reached at 1-877-282-6248 to make a payment. There is a $5 processing fee if the customer service agent must answer the call to assist with payment. Pay by credit card: Credit cards can be processed using the customer service number. The automated payment system will charge a $2.50 for a credit card payment. Pay Your Ambit Bill With Billfloat: Billfloat.com, a lending company owned by Paypal, will advance you the money to pay your Ambit bill, with a 30-day window to return the loan interest-free. Questions About Your Billing Statement or Account?Energy companies tend to provide detailed information about the fees assessed to customers on a monthly basis, such as late payment charges, connections fees and payment plan fees. Although the information is readily available, you may not understand all of the fine details. In the event you require an explanation, you should visit the Ambit Energy Customer Resource page. Since Ambit Energy services multiple states, you may want to contact customer service at 1-877-282-6248 for state specific fees and charges. How the Penalty Fees WorkAmbit Energy is a retail business and, as such, they tend to charge higher and more frequent fees.
I Can’t Make a PaymentAmbit Energy offers two important plans for customers unable to make payment by the due date. If you enter into a payment arrangement with Ambit Energy, you will be charged a $20 fee.
Your local Department of Human Services has applications for the LIHEAP Home Energy Assistance Program. LIHEAP supports customers who meet income qualifications with energy assistance. If you are facing service disruption, immediate assistance may be available. Will They Work With Me to Pay My Bill?Ambit Energy has the right to compete for your business so they will likely work hard to keep customers happy, but the customer will pay for the right. Ambit Energy is one of the few companies we’ve come across that charges customers having financial difficulty more money for wanting to get out of debt. Did Ambit Energy make it easy for you to pay off your overdue bill?
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