What are two purposes of the system demo choose two?

Participating in a system-demo or two, are an important part of choosing the right software for your training company. But it can be difficult to know what you should have in order before participating in a system-demo. We have therefore created an overview that takes you through the most important points you should prepare for a system-demo to get the most out of the time you invest in the process!

Before we get started, you are probably wondering what a system-demo is? It is a demonstration of how a system or software will simplify, solve or streamline a problem or challenge your business has. These demonstrations are normally conducted by the salesperson first getting to know the company when it comes to its day to day operations. After a chat to get better acquainted, the seller will talk a little about FrontCore and the solution, then showcase the solution and how it can be used in your business.

It is also important to remember that a product demonstration is not the same as product training. If you buy a software, you will of course receive a proper introduction and training in all of the systems functions. The demonstration is only a tool to get more information about the system, so you can make an educated purchase decition. Most systemst, certainly course administrative systems, have way to much functionality to get through in a 45-minute demonstration.

Now that you know a little bit more about what a product demonstration is,let’slet us ´let’slet’s let us get on with how you prepare for one!

1. Identify your needs and systemize them

Firstly, to identify and articulate what you need in a software, you should begin by thinking about your business and the administrative tasks you do every day. It is important to set up and list the specific software features that are “must have” for you company, and the features that are “nice to have”. In this way, the needs can be ranked by importance and it becomes easier to sort out providers.

Furthermore, when the most important needs have been identified, you may also want to set up and overview of those needs in a form, so you can compare the different providers. It can be difficult after going through a couple of demonstration, to remember specific details from each one. This makes it difficult to compare them in an objective way. If you create a form in which you plot in a numbered score for each provider per key needs, you can better remember each presentation, but also compare them in a clear way.

2. Tell the seller about your needs in advance

Sellers want to help their prospects solve their business challenges. Therefore, it is important to share what these problems entail so that they can tailor the demonstration to your needs. The more sales people know about your needs, the better they can communicate how the software can help solve them. For example, if you think functional capabilities of the software are the most important thing, then the seller can spend the most time demonstrating this!

In addition to your specific needs, it is helpful for salespeople to know how many courses and participants your business has in a year. This helps sales people understand how much administrative work your company has. How the company communicates with the participants is also important, because it says something about the functions needed to do this in the most flexible way possible.

Even though it may seem uncomfortable to lay all of your business problems on the table, it is essential to give the seller as much information as possible. This in turn will give you the best demonstration, and hopefully also the software, possible!

3. Choose the right people from your business

It is important to have the right people join in on the system demo. Firstly it is key to figure out which departments should be involved in the process (eg market, finance, course administration). To choose several departments of the business is important, so that everyone can have the opportunity to evaluate the modules they possibly will be using on a daily basis. If they do not have the opportunity to participate in the demo, each department should make a list of their most crucial needs. A list of the needs of all the departments should be included in the list of needs from step 1.